Privacy Policy

Introduction

Welcome to Xenturo Strategies, a subsidiary of Nextlegup Pte. Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://xenturo.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Purpose and Scope

This Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means as well (for example, at a live event, via telephone, or through the mail). It describes the manner in which our Company collects information from all end users of our Internet services (the “Services”), including those who access some of our Services but do not have accounts (“Visitors”), and those who may purchase products and/or pay a monthly service fee to subscribe to the Service (“Members”).

How We Collect Data About You

We may collect different data from or about you depending on how you use the Site.

Data You Provide to Us
  • Online Application or Registration: We collect information that you voluntarily provide when you apply or sign up for our services, events, or purchase our products, including your name, email address, contact number, postal address, and payment details.
  • Communications and Support: If you contact us for support or to report a problem, we collect your contact information, messages, and any other data you provide.
  • Data from Third-Party Sites: If you link your Xenturo account with a third-party site such as Facebook, we may collect information from that site.
  • Affiliate Links: If you sign up or purchase something via an affiliate link, the affiliate may have access to your submitted information.
Data We Collect Through Automated Means
  • System Data: We collect technical data about your device and browser, such as IP address, device type, operating system, and browser type.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with the Site.

The Types of Information We Collect and Store

We may collect and store personal and sensitive information, including:

  • Name
  • Email Address
  • Mailing Address
  • Billing Address
  • PayPal Email Address
  • Masked Credit Card Information (for refunds)
  • Age
  • Gender
  • Marital Status
  • Religion
  • Income Range
  • Education
  • Profession
  • Parent Status
  • Survey Responses
  • Sign-Up Source
  • Account Creation and Update Dates
  • IP Address
  • Device Type
  • Operating System
  • Browser Type
  • User Behavior
  • Login History
  • Order Details
  • Location Data
  • Social Media Profiles
  • Photos
  • Language
  • Time Zone
  • Birthdate
  • NPS Score
  • Satisfaction Ratings
  • Phone Number
  • Call Recordings
  • Testimonials (with authorization)
  • Anonymized Social Media Comments

How We Use Your Personal Information

We use the collected personal information for the following purposes:

  • To operate, improve, or promote our Service.
  • To contact you and respond to your inquiries.
  • To monitor and analyze trends and user behavior.
  • To market our products and services.
  • To perform accounting, administrative, and legal tasks.
  • For profiling or auto-matching user preferences for a better experience.

Who Has Access to Your Data Within Our Organization

Access to your data is limited to those within our organization who require it to provide our services, contact you, and respond to your inquiries. This includes teams such as marketing, events, development, executive, and customer support.

Who We Share Your Data With Outside of Our Organization, and Why

We may share your data with:

  • Processors: Service providers that assist with payment processing, email transmission, data hosting, marketing, analytics, and customer support.
  • Authorities: As required by law, regulation, or legal process.
  • Business Transfers: In the event of a business transfer, such as a merger or acquisition.

Why and For How Long We Store Information We Collect From You

We retain information for as long as necessary to provide our services, comply with legal obligations, and ensure that we do not communicate with you if you have requested us not to. Specific reasons for data retention include:

  • Service Provision: To ensure that you can continue to use our Site and services.
  • Communication Preferences: To honor your communication preferences and opt-out requests.
  • Refund Processing: To provide you with refunds if entitled.
  • Site Improvement: To better understand and improve traffic and user experience on our Site.
  • Legal Compliance: To comply with applicable legal, tax, or accounting requirements.
  • Fraud Prevention: To detect and prevent abuse, illegal activities, and breaches of our Terms and Conditions.

The duration of data retention varies based on the type of data and its purpose.

Cookies Policy

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device that help us enhance your browsing experience. We utilize various types of cookies, including:

  • Essential Cookies: These cookies are crucial for the basic functionalities of the Site and cannot be disabled. They ensure the Site operates properly and support features like logging in and securing your transactions.
  • Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often. This data helps us understand and improve the performance of our Site.
  • Functionality Cookies: These cookies allow our Site to remember choices you make, such as your language preferences and region. They provide a more personalized experience and enable advanced features.
  • Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of the Site.

Advertiser Disclosures

We may use third-party services such as Google Analytics and Facebook to optimize our business and advertising efforts. These services may use cookies and other tracking technologies to collect data about your interactions with our Site.

Google Analytics

We use Google Analytics Advertiser Features to:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

These features help us understand user behavior and tailor our advertising efforts accordingly.

Facebook

As Facebook advertisers, we may collect and use information from your Facebook account. This information is used in accordance with this Privacy Policy and for marketing purposes.

Security

We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. These include:

  • Internal control standards for data handling
  • Employee training on privacy practices and guidelines
  • Secure data transmission methods

While we strive to protect your information, it is important for you to take steps to safeguard your data online.

Your Rights Under the GDPR

If you are within the European Economic Area (EEA), you have the following rights under the GDPR:

  • Right to Access: Obtain a copy of your personal data and supplementary information.
  • Right to Restriction of Processing: Request restriction of processing your personal data under certain circumstances.
  • Right to Rectification: Correct incomplete or inaccurate information.
  • Right to Object to Processing: Object to processing your data based on legitimate interests or for direct marketing purposes.
  • Right to Erasure: Request deletion of your personal data when it is no longer necessary for the original purpose.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, contact us at privacy@xenturo.com.

Your Rights Under the CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal information we have collected about you.
  • Right to Deletion: Request deletion of your personal information.
  • Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information).
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, contact us at privacy@xenturo.com.

“Do Not Track” Policy

Our Site does not respond to Do Not Track (DNT) signals. You can manage your tracking preferences through your web browser settings.

Our Policy Concerning Children

We do not knowingly collect personal information from children under the age of thirteen. If we become aware of such collection, we will delete the information. For California residents under the age of 18, you can request the removal of content or information posted online by contacting us at privacy@xenturo.com.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their Privacy Policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you as required by law. The “Last Updated” date will reflect the date of the most recent changes. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:
privacy@xenturo.com

Address:
NEXTLEGUP PTE. LTD.
160 Robinson Road, #14-04
Singapore Business Federation Center
Singapore (068914)

Phone:
+65 98944596

Last Updated:
16th July 2024

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